IDMATIC MOBILE ServicePass

Booking, Access and Verified Service in One System

Online booking, CRM, memberships, a protected QR pass, smartphone controllers, offline-first, physical access, check-in, reporting, XViewsion Video Proof and AI analytics.

  • Launch in one day
  • QR as a digital right
  • Offline-first
  • Time, zone and membership control
  • Doors / turnstiles / access control
IDMATIC MOBILE ServicePass — smartphone, QR pass and physical access
The problem

Traditional service loses money at the border between digital and physical worlds

Online booking lives apart from the till, access control and attendance records. The client is booked — but not verified. The membership is sold — but used by someone else. The room is occupied — but the service isn't delivered. Between CRM, door and studio there are dozens of manual steps and leaks.

  • No-shows and reschedules without reminders or deposits
  • Memberships used by outsiders
  • Gaps between booking, actual visit and payment
  • Manual access control for rooms, halls, lockers
  • Disconnected stack: site, CRM, till, access control, reporting
IDMATIC MOBILE ServicePass — slide 2
Open slide 2
Paradigm shift

Not a slot in the calendar — a digital right to a service

ServicePass sells a manageable and verifiable digital right to receive a service. It lives inside a protected QR container, knows its time and zone boundaries, works offline-first and is confirmed by a physical entry and by attendance proof.

IDMATIC MOBILE ServicePass — slide 3
Open slide 3
Digital right
Protected QR
Verified visit
Product formula

Seven components in one platform

Service Booking

Online booking, resources, specialists, rooms, equipment and capacity rules.

Service CRM

One client card, visit history, preferences, communications.

Membership & Packages

Single visits, packs, monthly, yearly, corporate, family, VIP, guest, trial, certificates, freezes, limits.

Secure QR Pass

A protected QR container with signature, integrity check and offline permission.

Mobile Access Control

Smartphone controller, Fractal-T tablet controller, integration with access control, doors, turnstiles, lockers.

Attendance Proof

Attendance confirmation, XViewsion Video Proof, time, zone, duration.

Analytics & Upsell

Branch analytics, NEUROHUB no-show prediction, upsell and renewals.

Customer journey

A seamless cycle: from service selection to repeat sale

  1. 1Service selection
  2. 2Booking
  3. 3Confirmation
  4. 4Payment or membership
  5. 5Protected QR pass
  6. 6Physical entry
  7. 7Zone access
  8. 8Attendance proof
  9. 9Reporting and repeat sale
IDMATIC MOBILE ServicePass — slide 5
Open slide 5
Value

One system — four roles

IDMATIC MOBILE ServicePass — slide 6
Open slide 6
Owner

Higher utilization and renewals, lower losses, transparent revenue per branch.

Manager

Real-time control of schedule, resources, staff and per-service SLA.

Administrator

Fast check-in, no manual reconciliation, automated reminders and waiting list.

IT & Security

Protected QR, offline-first, unified event log, integration with existing access control.

Protected QR

What's inside the QR pass

IDMATIC MOBILE ServicePass — slide 7
Open slide 7
  • Client ID
  • Booking ID
  • Service ID
  • Branch
  • Time window
  • Allowed zones
  • Payment or membership
  • Cryptographic signature
  • Integrity check
  • Offline permission
Offline-first

Works without the internet — still protected

Every controller applies local rules, verifies the QR signature, keeps a log and syncs when connectivity returns. The service doesn't stop because of the network.

  • Local access rules
  • Offline signature and integrity verification
  • Local entry and check-in log
  • Automatic sync with the core
  • SLA preserved on connectivity loss
IDMATIC MOBILE ServicePass — slide 8
Open slide 8
Physical access

Five physical access levels

L1
Smartphone controller

An administrator or coach scans the QR from a phone and confirms the visit on the spot.

L2
Tablet / Fractal-T

A stationary Fractal-T control point at the entry, reception or inside a zone.

L3
Doors, rooms, lockers, turnstiles

Opening physical points via relays, locks, turnstiles and electronic lockers.

L4
Existing access control

Integrating with existing access control systems without replacing hardware.

L5
XVMATIC / XViewsion / SOC / NEUROHUB

XVMATIC server events, XViewsion video proof, SOC monitoring, NEUROHUB AI analytics.

Industries

Who ServicePass is for

Fitness clubs
Sport studios
Swimming pools
Beauty salons
Barbershops
SPA & wellness
Massage centers
Medical and rehab services
Private clubs
Coworkings and meeting rooms
Educational studios
Service chains and corporate spaces
Ecosystem

ServicePass Core → IDMATIC / XVMATIC → XViewsion → NEUROHUB

ServicePass is part of the IDMATIC MOBILE ecosystem: booking and QR passes at the core, XVMATIC Server Events for server-side scenarios, XViewsion Video Proof for video verification and NEUROHUB for predictive analytics.

ServicePass Core
IDMATIC / XVMATIC
XViewsion Video Proof
NEUROHUB
IDMATIC MOBILE ServicePass — slide 11
Open slide 11
Outcomes

Where the metrics move after rollout

IDMATIC MOBILE ServicePass — slide 12
Open slide 12

  • Online booking growth
  • Room and specialist utilization
  • Membership renewals
  • Average check and upsell

  • No-shows and late arrivals
  • Manual admin operations
  • Membership use by outsiders
  • Schedule and payment conflicts
Packages

Five rollout tiers

Start

Online booking, CRM, memberships and QR pass for a single location.

Business

Advanced resource planning, integrations, branded portal.

Network

Multi-branch operations, unified analytics and network role management.

Security+

Physical access, ACS, turnstiles, lockers, offline-first, XViewsion Video Proof.

Enterprise AI

XVMATIC Server Events, NEUROHUB predictive AI, SOC, enterprise security.

Request pricing and discuss a pilot.

Optional modules

On-demand extensions

PaymentsLoyaltyForms & DocumentsAdvanced SchedulingBranded PortalPWAMembershipXViewsion Video ProofXVMATIC Server EventsNEUROHUB

Booking, access and verified service — one seamless process

Ready to discuss a pilot in a single branch or across a network — from one-day rollout to full ACS integration and AI analytics.